Sophie Rankin – Medium

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Sophie Rankin

Do Good Research — can you help?

I’m sad seeing bad user research practice out there and it’s time to do something about it.

4 min readApr 30, 2022

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Sophie Rankin

Researching with children and young people

This has been sitting in my drafts for about 3 years, hopefully it’s still relevant!

6 min readNov 16, 2023

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Researching with children and young people

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Sophie Rankin

What I learnt as the first user researcher

About 4 years ago, I found out I was going to be the only user researcher at the Department of Health and Social Care (DHSC) in the UK…

14 min readMay 13, 2022

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Photograph of the children and young people’s mental health team together in a meeting

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Sophie Rankin

User research observation in a remote-first world

Today I conducted a research session without an observer (at the participant’s request) and I felt so much more connected with the person…

4 min readApr 25, 2022

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Sophie Rankin

I’m working on an idea (and it’s hard!)

When I look back on my last 7 years in the design industry, the two main things I wish I’d done more of is to:

6 min readApr 8, 2022

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Two drawings side by side. On the left, is a very large head full of scribbled colours, reds, greens, blues, yellows. It says ‘Thoughts’. On the right, is a very large head full of lightbulbs, yellows, pinks, blues and straight lines in the middle. It says ‘Ideas’.

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Sophie Rankin

Research analysis as a team

One thing I’ve been struggling with recently is how to involve our whole team in the analysis of research findings. I’d like to learn more…

4 min readDec 15, 2020

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Research analysis as a team

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Sophie Rankin

Principles at work

Between jobs, I thought it’d be good to reflect on some principles that I’d like to follow at work.

7 min readOct 21, 2020

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Principles at work

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Sophie Rankin

Sophie Rankin

Senior User Researcher @ Snook. Openly sharing my ideas, thoughts and experiences to be challenged and to help others, so we can improve our practice together

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