Data-driven operations strategist employing UX internally for process optimization, change management, problem discovery, and team development.

Founder, Bright Harbour. Research, Design & Social Innovation. Understand people, make things better.

digital health nerd with lots of “labels”, all of which are true, all at the same time. passionate about the NHS and tacos. Twitter: @CarolynBarkin1

Writer

Director of UX, 14+ years into my career, but to be honest the writing has moved beyond UX somewhat...