PinnedDo Good Research — can you help?I’m sad seeing bad user research practice out there and it’s time to do something about it.Apr 30, 2022Apr 30, 2022
Researching with children and young peopleThis has been sitting in my drafts for about 3 years, hopefully it’s still relevant!Nov 16, 2023Nov 16, 2023
What I learnt as the first user researcherAbout 4 years ago, I found out I was going to be the only user researcher at the Department of Health and Social Care (DHSC) in the UK…May 13, 20221May 13, 20221
User research observation in a remote-first worldToday I conducted a research session without an observer (at the participant’s request) and I felt so much more connected with the person…Apr 25, 2022Apr 25, 2022
I’m working on an idea (and it’s hard!)When I look back on my last 7 years in the design industry, the two main things I wish I’d done more of is to:Apr 8, 2022Apr 8, 2022
Research analysis as a teamOne thing I’ve been struggling with recently is how to involve our whole team in the analysis of research findings. I’d like to learn more…Dec 15, 20201Dec 15, 20201
Principles at workBetween jobs, I thought it’d be good to reflect on some principles that I’d like to follow at work.Oct 21, 2020Oct 21, 2020